Bridge Case Management Logo
Bridge Case Management Logo
Professionals Gateway

We Review.

Support That’s Structured • Responsive • Client-Focused •

When you’re representing a client after injury, confidence in your clinical partners is essential.

Bridge Case Management works with legal and insurance professionals to deliver clear, compliant, and compassionate support that gets results — for both clients and funders. Bridge moves into action as soon as you submit a referral enquiry.

About Us

What We Offer

Open, honest and transparent communication with you, which starts with:

Immediate Needs Assessments (INA)

We provide Immediate Needs Assessments (INA) under the 2015 Rehabilitation Code. Once instructed, we contact the client within 48 hours and usually assess within 10 working days.

Reports are delivered within 21 days, including:
• Pre- and post-injury capability overview
• Medical and therapy history
• Goals to help our client recover and feel like themselves again
• Recommendations for short- and long-term rehabilitation 
• Return to work considerations

Ongoing Case Management

We support your clients from discharge to independence:
• Open and trusted communication
• Personalised client approach
• Co-ordinated rehabilitation services
• Liaison with treating teams and family
• Reporting updates aligned with legal processes
• Independent case reviews and proactive problem solving
We operate nationwide, giving you consistent case management wherever your client lives.

Vocational Rehabilitation

Returning to meaningful work is an important part of many recoveries. We support:
• Employer communication and return-to-work planning
• Work site assessments
• Alternative occupation exploration
• Mental and physical readiness reviews
We understand the value of work — and how to approach it strategically in recovery.

Why refer your case to Bridge?

Trusted by Legal & Medico-Legal Professionals for our:
• Multidisciplinary clinical team 
• Complete understanding of case management from all parties perspectives
• Consistent documentation
• Transparent communication
• Specific terms and conditions
Make a referral
Make a referral

Outcome-Focused Approach: CM-TOM

CM-TOM (Case Management – Therapy Outcome Measures) was developed by Bridge in partnership with Professor Pam Enderby.

Our new innovative tool to the case management industry helps:
• Track progress across impairment, activity, participation, wellbeing and engagement
• Measures outcomes over time
• Generate standardised data to improve rehabilitation planning
• Demonstrate cost-effectiveness for funders
How CM-TOM works

Meet the Team

Our experienced Case Managers and Operations team cover every region in the UK who specialise in complex orthopaedics, all levels of amputations and mild to moderate TBI.
Meet our team

Let’s Work Together

Bridge Case Management has been trusted by legal teams for over 15 years. 

We’d love to speak to you about how we can support your next case. Call 01759 37 22 22 to chat with our Team or click below to send a message.
Get in Touch
Get in Touch

Upcoming Events

Where Case Managers Fear to Tread

11 September 2025
Village Hotel, South Leeds | 9:00–17:00 | Drinks Reception Included
Get Tickets

It's not about ticking boxes - it's about making progress that means something.

CMS UK Winner 2025
Rehabilitation Innovation of the Year
Specialist Case Management Across the UK — Since 2010
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Bridge CM Training
NEW! From May 2026 you can join our Bridge CM-TOM course. Be at the forefront of Case Management with our award winning CM-TOM innovation. 
Join our CM-TOM course now
We Review. About Us Meet the Team CM-TOMs
We Reassure. Back to Work FAQs Mentorship
You Recover. Success Stories Helpful Directory
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CM-TOM Training Course
Don't miss out on our award winning CM-TOM training. 
Click now to find out more and see all available dates.
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Get in Touch

Please fill out the form and one of our team will get back to you as soon as possible (Monday–Friday).

Call Back
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Privacy Policy
We will use these contact details only for the purposes of answering your query. We will not add you to any mailing lists and will not pass your details on to any third parties. Please don't include a web address in your message as it may be blocked by our spam filter.

Prefer to Talk Now

Call our York office to have a chat or arrange a meeting.

York Office
Regent House
11C Regent Street
Pocklington
York YO42 2QN

01759 372 222

Darlington Office
Office 2.01, Business Central
2 Union Square
Central Park
Darlington DL1 1GL

 

Click below to contact our York office.

  • Here to Listen...

Referral Enquiry Form

Please fill out the form and one of our team will get back to you as soon as possible (Monday–Friday).

Privacy Policy
We will use these contact details only for the purposes of responding to your referral. We will not add you to any mailing lists and will not pass your details on to any third parties. Please don't include a web address in your message as it may be blocked by our spam filter.

Referral Enquiry Form

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Send Message

Fill out the form below with your enquiry or request a call back from our team.

Call Back
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Prefer to Talk Now

Call or email our York office below.

York Office
Regent House, 11C Regent Street
Pocklington
York YO42 2QN

01759 372 222

Prefer to Talk Now

Call or email our York office to chat or arrange a meeting.

Darlington Office
Office 2.01, Business Central
2 Union Square, Central Park
Darlington DL1 1GL

  • Here to Listen...

Training Enquiry Form

Please fill out the form and one of our team will get back to you as soon as possible (Monday–Friday).

Are you enrolled on a course?
Privacy Policy
We will use these contact details only for the purposes of responding to your referral. We will not add you to any mailing lists and will not pass your details on to any third parties. Please don't include a web address in your message as it may be blocked by our spam filter.