Andy - Client
I wanted to thank you for the way you handled my case It was always very reassuring to know I had you on the end of the phone, if and when needed, even if it was just to have a moan when I was feeling a little low. You may be thinking well that's what I do, that's what I get paid for, everyone does that I know. The difference here is that YOU do it with a smile, a laugh n giggle. It felt like I got a "BIG COMFORTING HUG" every time we spoke. THANK YOU :) That's special, not everyone can smile or make the other person feel good even though they might be having a bit of a bad day.